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Millennials present marketing, advertising, and market research professionals with a unique challenge. A distinct combination of social, cultural, and environmental influences have formed a generation of consumers with very specific needs and touch points.
A force of approximately 80-90 million strong in the US, with an estimated $200 billion in purchasing power, Millennials are not an audience to be taken lightly. Understanding Millennial consumers’ mindsets, values, and purchase patterns and behaviors through creative and innovative Millennial-specific market research methodologies is essential to the success of most mainstream brands and products.
Our white paper, W5 on Millennials, outlines key characteristics which affect their attitudes toward and interaction with products and the marketing surrounding them, as well as how W5 approaches gaining a true understanding of how to effectively communicate and connect with them. Here is a snapshot of this force by the numbers:
24% of Millennials say that ‘Technology use’ is what most makes their generation unique, the #1 answer (Pew Research 2010)
50 median number of text messages teenagers send every day (Pew Research 2010)
48% of Millennials who say word-of-mouth influences their product purchases more than TV ads. Only 17% said a TV ad prompted them to buy (Intrepid Study 2010)
47% of 16-to-24-year-olds are employed, the smallest share since government started recording data in 1948 (Bureau of Labor Statistics 2011)
46% of Millennials say they’ve had vigorous exercise in the past 24 hours
45% of Millennials highly associate their lives with simplicity, compared to 51% of Gen X and 58% of Boomers
44% of Millennials say that marriage is becoming obsolete, compared to 35% of Boomers who feel the same way (Pew Study 2010)
43% of 18-24 year-olds say that texting is just as meaningful as an actual conversation with someone over the phone (eMarketer 2010)
42% of teens say the primary reason they have a cell phone is for texting. Safety was second at 35% (Nielsen Study 2010)
41% of Millennials have made a purchase using their smartphone
40% of Millennials think that blogging about workplace issues is acceptable. Compared to 28% of Boomers (Iconoculture 2011)
39% of Millennials have a tattoo (Pew Study 2010)
38% of Millennials count themselves as Democrats, 28% Independents, 26% Republicans (Brookings Institution Study, March 2011)
35% of employed Millennials have started their own business on the side to supplement their income (Iconoculture 2011)
33% of Millennials live in cities and 14% live in rural environments
32% of Millennials say they don’t like advertising in general, compared to 37% of the general population (Experian Simmons Study)
31 the age of the oldest Millennials in 2011
29% of Millennial workers think work meetings to decide on a course of action are very efficient. Compared to 45% of Boomers (Iconoculture 2011)
28% of Millennials have a gun in their home (Pew Study 2010)
27% approximate decline in email usage among those ages 12-34 over the past year (ComScore Study 2010)
26% of Millennials say they are not affiliated with any religion (Pew Study 2010)
23% of Millennials think they will still be with their first employer after two years (8095 Live survey 2011)
21% of Millennials say helping people in need is one of the most important things in life (Pew Study 2010)
20% of Millennials are Hispanic. Millennials are more racially diverse than any generation before them (U.S. Census Bureau 2011)
19% of Millennials have voted on American Idol (Pew Study 2010)
15% of Americans ages 25-29 who had never been married in 1960, compared to 55% in 2011 (U.S. Census Bureau)
14% of the Millennial population is African-American (Pew Study 2010)
12% (only) of Millennials disagreed that they should pay more for higher quality items (Intrepid Study 2010)
11% of Millennials have boomeranged back to their parents house after graduating from college because of the recession (Pew Study 2010)
8% of 18-29 year-old internet users have used a location sharing service such as FourSquare (Pew Study 2010)
7 average number of jobs a person will have by age 26 (Intrepid Study 2010)
6 # of text message sent by those ages 13-18 every waking hour (Nielsen Study 2010)
4 average number of times that Millennials eat out per week (3.39 per week to be exact), more than any other generation
The fracturing of advertising along media lines and through disruptive technology has created a strange nostalgia in us for the good ol’ days when you could be forced to watch a commercial on television rather than switching to something else or hitting fast forward. It’s not that we want more interruptions, but there was something in that collective, obligatory experience of laboring through advertisements on television that today makes us go all misty-eyed at the thought of “giving the world a Coke.”
The web is a big problem when it comes to emotive advertising. Online ads are functional and easily ignored, most often search algorithms that return relevant but uninspiring results. Google with Project Re: Brief is taking on this challenge by retrofitting four classic advertising campaigns for the web: Coke’s “Hilltop,” Volvo’s “Drive it like you hate it,” Alka-Seltzer’s “I can’t believe I ate the whole thing,” and Avis’ “We try harder.” The whole thing is called accompanied by a documentary, the trailer for which is below:
John Carter landed in theaters this past weekend with a quiet thud. In reality, it should have landed to a symphony of gold coins falling from the pockets of Mickey Mouse’s red shorts to the floor. That’s right, Disney ate it big time on this cinematic flop, coming in second place at this weekend’s box office.
But how? It seemed all the pieces were in place for the film to be a smash hit. An esteemed director of other Pixar hits (Wall-E and Finding Nemo), Andrew Stanton, stood at Carter’s helm and the film boasted a plot that would resemble Indiana Jones on Mars-an almost surefire guarantee for box office gold. Yet when Carter hit American big screens it-as a New York Times article stated-was treated as a corpse.
But perhaps Carter’s box office death was not in vain. Disney has made it clear it will not point fingers and place blame but, rather, look at this as a hard-earned lesson. We can learn something here too. One of the key missteps that Disney and Stanton took was a lackluster marketing campaign that failed to consider its audience. Pixar creates quirky, fun-loving animations, not war-torn epics about outer space and the Civil War. Most of Pixar’s target audience doesn’t know of Edgar Rice Burroughs or the Barsoom novels. Nor is Pixar’s audience familiar with Taylor Kitsch (star of TV series Friday Night Lights). Marketing also did little to educate and attract this crowd. So when creating a new product (of the film kind or any other) be sure to consider your audience. Be sure to ask questions like: What has appealed to my audience in the past? Who are they familiar with? What’s the best way to educate them about a new product? How can I make them care about this product too?
If Disney had considered some of these questions during the (many) rounds of production for John Carter and subsequent phases of pre-release marketing, then the film may not have derailed and disappointed.
This past Sunday was a pretty big commercial day (and I guess there was some football in there, too) and I noticed quite a few brands teamed up to try and catch viewers’ attention. Co-branding works a lot of times as you can tell by the popularity of Haagen-Dazs’ Bailey’s Irish Cream ice cream or Betty Crocker’s brownie mix with Hershey’s chocolate syrup. But this Super Bowl there were a few interesting combination commercials that were unexpected, which may or may not be a good thing.
This year, GE worked with Budweiser to show how the turbines GE produces provide the power to make the beer and to keep it cold. It’s an interesting combination; not one you’d expect from either company. Another odd combination included Old Spice teaming up with both Charmin and Bounce. While you do see the Bounce Dyer Bar and Charmin Freshmates, Old Spice takes over the commercials saying “It’s so powerful it sells itself in other peoples’ commercials.” Interesting concepts but in all honesty, the Old Spice commercials scare me a little.
In my opinion, the best show of teamwork goes to OK Go and Chevy’s new Sonic, who produced a music video that was referenced in their Super Bowl commercial. In the 60 second spot, Chevy intrigues you with shots of “Sonic’s first music video” with OK Go along with “Sonic’s first skydive” and “Sonic’s first bungee”. I was most intrigued by the music video and checked out OK Go’s new video for their song “Needing/Getting” and have been obsessed ever since. The video took four days of filming, stunt driving lessons and over 1,100 custom-made instruments to make and it was all worth it. I’m intrigued to see how successful this was for Chevy’s newest product, but with over 9.5 million views on YouTube, it definitely gets the name out there.
Be sure to check out the Chevy Super Bowl ad and OK Go’s “Needing/Getting” video (below)!




